Application Specialist

A healthier tomorrow begins with you.

Sysmex New Zealand is a health‑tech innovator, delivering digital health and in‑vitro diagnostic solutions to laboratories and hospitals across New Zealand and worldwide. Our technology supports better clinical decisions, improved patient outcomes, and more efficient healthcare delivery.

We’re proud to be part of Sysmex Corporation, a global leader in healthcare diagnostics and IT, with 10,000+ people across 73 offices worldwide. Locally, we’re growing and evolving—and looking for passionate people who want to be part of meaningful work that truly makes an impact.

We’re looking for an Application Specialist to join our friendly Delivery Team, supporting the implementation and success of our digital health and in‑vitro diagnostic solutions.

What you’ll be doing:

• Implementing and testing applications across our product suite
• Training and supporting end users
• Working closely with customers to ensure great outcomes
• Contributing to product improvements and occasional pre‑sales support

The role is mostly office-based, with opportunities to visit customers across New Zealand and internationally (sometimes up to three weeks at a time). You’ll also take part in an after-hours support roster—because healthcare never sleeps.

What you’ll bring to the role:

• Great customer service and communication skills
• Strong organisation, initiative, and problem-solving ability
• A proactive mindset and love of learning
• Flexibility, adaptability, and a desire to be challenged
• An interest in health and healthcare technology

Nice to have (but not essential)

• 4+ years in a medical laboratory, health IT, or similar
• Delphic LIS experience (super-user experience highly regarded)
• IT or software application support background
• Tertiary qualification in Medical Laboratory Science, Biomedical Science, or IT

Why join Sysmex New Zealand?

At Sysmex NZ, we offer more than a job—we offer a place to grow, belong, and make a real impact.

• Competitive salary with a range of additional benefits
• Medical, life, and income protection insurance
• Modern offices in the heart of Newmarket
• Flexible hours and a hybrid working model
• Wellbeing-focused benefits, including EAP support, birthday leave, and team celebrations
• A personalised training and development programme to grow your skills
• Long-term stability—we’ve been supporting healthcare in New Zealand for 35+ years
• Ongoing support from a collaborative team that enjoys sharing knowledge
• An inclusive, diverse, and genuinely friendly workplace culture

If you’re ready to do meaningful work and help shape the future of healthcare, we’d love you to join us.

You must be legally entitled and available to work in New Zealand to apply for this role.